Privacy policy

2. Purpose of processing

The data you provide through the contact form (first name, surname, company, phone, email, message) is used solely to respond to your enquiry, prepare the free review you have requested and, where applicable, manage the pre-contractual or contractual commercial relationship arising from that enquiry. It is not used for any other purpose, nor is it used for automated profiling, without your explicit consent.

3. Legal basis

The legal basis for processing your data is your consent (art. 6.1.a GDPR), given by ticking the privacy box and submitting the form, and the legitimate interest in handling your commercial contact request (art. 6.1.f GDPR) where a prior relationship with you already exists.

4. Data retention

Your data is kept for as long as an active or potential commercial relationship exists and, in any case, for the periods established by law to address any liabilities arising from the processing. Once those periods have elapsed, it is securely deleted or anonymised.

5. Recipients and processors

Your data is not disclosed to third parties unless required by law. It may be accessed by technology providers that supply services to Lynkio Networks (for example, web hosting, email or sales management tools), always under a data processing agreement in accordance with article 28 of the GDPR.

6. International transfers

As a general rule, we do not transfer data outside the European Economic Area. Should any technology provider used by Lynkio Networks require an international transfer, it would be carried out solely under an adequacy decision of the European Commission or the safeguards provided for in Chapter V of the GDPR (for example, standard contractual clauses).

7. Your rights

You may exercise the following rights at any time by writing to info@lynkio.es, stating the right you wish to exercise and attaching a document proving your identity:

• Access: find out which of your data we process.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data when it is no longer necessary.
• Objection: object to a specific processing activity, including profiling.
• Restriction: ask us to temporarily restrict the use of your data.
• Portability: receive your data in a structured format to take it to another provider.
• Withdraw consent at any time, without affecting the lawfulness of prior processing.

8. Right to lodge a complaint

If you believe we have not processed your data in accordance with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, aepd.es), the competent supervisory authority in Spain.

9. Data Protection Officer

Under article 34 of the LOPDGDD, entities that operate networks or provide electronic communications services must appoint a Data Protection Officer (DPO) when they process data on a large scale. At the current processing volume of Lynkio Networks, S.L. (commercial contact requests) that threshold is not reached, so no DPO has been appointed. This position is reviewed on an ongoing basis and will be updated as appropriate in line with the growth of the client base.